Establishing liability is one of the crucial foundations to achieving the right claims outcome. However, it is often cast aside in a never-ending quest to achieve other metrics.

Establishing liability is one of the crucial foundations to achieving the right claims outcome. However, it is often cast aside in a never-ending quest to achieve other metrics.

Like school grades or sports statistics, adjusters can be measured on a variety of indictors such as timeliness and customer service, with the ultimate goal being an accurate settlement. But what truly defines perfection for claims organizations?

Like school grades or sports statistics, adjusters can be measured on a variety of indictors such as timeliness and customer service, with the ultimate goal being an accurate settlement. But what truly defines perfection for claims organizations?

There is no sensation like being the game changer. From catching the winning touchdown to brokering the million-dollar business deal, the thrill is beyond compare.

There is no sensation like being the game changer. From catching the winning touchdown to brokering the million-dollar business deal, the thrill is beyond compare.

If you were walking down the street and saw a one hundred-dollar bill, you would probably pick it up. So why do insurance carriers leave not hundreds but billions of dollars on the table annually?