Gov. Scott got what he sought in the recent session, but the Florida legislature has a history of trying to fix PIP problems and coming up short.

Gov. Scott got what he sought in the recent session, but the Florida legislature has a history of trying to fix PIP problems and coming up short.

Handling claims and understanding the nuances are two very different things. How skills set the foundation for success at any insurance organization.

Handling claims and understanding the nuances are two very different things. How skills set the foundation for success at any insurance organization.

A hiring approach that focuses on tenure rather than attitude can be a recipe for disaster.

The Internet cannot replace basic blocking and tackling, and introspection and intuition, however it can be a great resource. Great adjusters will leverage the Internet to dig deep.

The Internet cannot replace basic blocking and tackling, and introspection and intuition, however it can be a great resource. Great adjusters will leverage the Internet to dig deep.

Changing the paradigm from what we do right to where we can improve is the foundation for long term success.