What claims can learn from the L.A. Kings, a seemingly ordinary team that pulled off an unthinkable victory.

What claims can learn from the L.A. Kings, a seemingly ordinary team that pulled off an unthinkable victory.

In a day and age of cutbacks, having the right people is even more crucial to organizational success.

Claims adjusters, who may be doing more work with fewer resources, still take time to properly identify and investigate claims containing "red flags."

Digging for facts, sometimes even dirty ones, sets the great adjuster and manager apart from the typical.

Digging for facts, sometimes even dirty ones, sets the great adjuster and manager apart from the typical.

Take a cue from the NFL: If you don't draft well for your company, then you will lack the foundation necessary to be a perennial 'playoff team.'

It is impossible to predict the full impact Tebow will have on the Jets; however, there are lessons to be learned about talent acquisition and allocation.