Artificial Intelligence

While faster than their traditional counterparts, they're still relatively untested.

Agents and brokers leaning into AI-driven BI tools will be more effective in 2026.

Cyber risks, AI adoption and talent acquisition will remain issues to watch in the new year.

Third-party litigation will likely remain a top issue for P&C insurance claims in 2026.

The sector is predicted to reach $23.5 billion in 2026, driven by a need to enhance customer experience, streamline operations and reduce costs.

Customer satisfaction is higher when insureds receive claim status updates via mobile apps.