Artificial Intelligence

The Illinois Supreme Court ruled on a class-action suit that claimed a tanning salon violated BIPA by sharing fingerprint data with a third party.

Every insurance-technology decision should be made with an enhanced customer experience in mind.

Insurers face myriad challenges throughout the auto accident claims process. Streamlined, digital tools can help.

The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.

Increased digitalization should spur insurance executives to be even more sensitive to this risk.

Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.

Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.

Property image data has become an important source for insurance carriers.