Artificial Intelligence

Beyond Transactions: Here's how independent insurance agents and AI are reshaping the business.

To compete effectively, carriers must develop an 'AI workbench'—a governed ecosystem of reusable patterns, tools, and controls.

Carriers experimenting with this technology are learning that adoption is less about replacing systems and more about connecting them.

The proposed class action charges candidates were not properly notified of how their information was being used.

For insurance professionals, transparency is non-negotiable. Retrieval-Augmented Generation (RAG) provides a path forward.

The gap between expectation and reality is exactly where insurers are seeing their biggest risks, operational bottlenecks and unplanned costs.