Artificial Intelligence

As our industry evolves with AI, I'm struck by how relationship-driven insurance remains.

Imposter scams cost Americans almost $3 billion annually.

The cuts affect simple and repetitive tasks in telephony and claims processing, a spokesman said.

Insurance pros are satisfied with AI but most aren't scaling it responsibly.

The AI 'bubble' debate misses the real shift insurance leaders should care about.

The tech 'may be a threat' to some insurance consulting businesses.