Connecting the DotsSiloed systems and disparate customer data sources always have been inhibitors to creating the oft-cited 360-degree customer view. Here's how several insurers ...
Project cost overruns. Implementation delays. Processing problems, such as missing billing statements, late commission payments, wrong policy information. These are just some of the ...
Project cost overruns. Implementation delays. Processing problems, such as missing billing statements, late commission payments, wrong policy information. These are just some of the ...
Coming Up to SpeedInsurers' legacy systems have struggled to keep up with customers' changing expectations and market pressures. But rather than pulling the plug, ...
Coming Up to SpeedInsurers' legacy systems have struggled to keep up with customers' changing expectations and market pressures. But rather than pulling the plug, ...
Booster ShotInjecting underwriting into sales, issuance, and other policy life-cycle processes promises big benefits, but there are barriers to underwriting automation carriers need to ...
Insurers that improve their claims systems today are achieving two resultscost cutting and enhanced customer servicefrom a single effort. Carriers now have not only the ...
Whether an insurer is looking to outsource systems development, IT maintenance, or business processes, and whether its vendor is located next door or offshore, going ...
Across all sectors of financial services, data standards are in progress, but will insurance see a checkered flag at the finish line?ByFifteen years ago, while ...
Web services can help insurers relieve system complexity and reap the rewards of simplicity. However, achieving those objectives requires good design, careful management, and avoiding ...