In recent years, most discussions on technologies used to fight claims fraud in the property/casualty industry have tended to focus on the detection end: using data mining, predictive modeling, patter

Effective teamwork involving business and IT can help carriers avoid project problems and improve both systems and performance. Here are the five best ways to get these two constituencies to be produc

Can insurers find the funds to satisfy security and compliance demands while competing IT priorities are pulling those resources in other directions? We'll answer that question and forecast how budget

"Could you explain what you mean by 'cross selling'?" That was an actual question posed to me by someone at a very large, very national insurer. Now granted, this question came from a media coordinat

"[Insurers] are at the cutting edge of where SOA is, more so than other industries that have been very slow to adopt SOA," observes Ronald Schmelzer, senior analyst and founder at ZapThink, an

The loud buzz that once surrounded "business reengineering" has been silenced by the practice not delivering on its promise, but some of the core principles live on as the "process improvement" compon

The loud buzz that once surrounded "business reengineering" has been silenced by the practice not delivering on its promise, but some of the core principles live on as the "process improvement" compon

When I built a new house a few years back, I knew enough to look to the future needs of a growing family. In some cases--such as roughing in the concrete basement floor for future plumbing--I did a good