In January, the FTC handed out fines of $25 million to manufacturers of weight-loss pills for hyping their products with claims that were too good to be true. In the marketing of business technology,

In January, the FTC handed out fines of $25 million to manufacturers of weight-loss pills for hyping their products with claims that were too good to be true. In the marketing of business technology,

Investments made in claims technology to speed and support processing have revealed an added payback--the hidden benefit of helping insurers obtain a better view of the myriad risks they face in today'

For years, we've been beating the drums for policy administration replacement, almost talking ad nauseam--but the message finally is coming through," says Stephen Forte, senior research analyst in the

In an environment where competition drives ever more sophisticated functionality and customer expectations are increasing, insurers are deploying enhanced features to help draw traffic to their Web si

Navigating through ever-growing content in a variety of forms can be as challenging as giving directions to lost motorists who speak a different language. However, yesterday's department-level imaging

Predictions of a legacy-system replacement boom have been made for years, but the old, reliable technologies have continued to serve the industry well. Yet nothing lasts forever, so is this really--fin

Predictions of a legacy-system replacement boom have been made for years, but the old, reliable technologies have continued to serve the industry well. Yet nothing lasts forever, so is this really--fin