Michael P Voelker | Property Casualty 360

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EASY STREET

April 30, 2004

When it comes to extending sales technology to their agentspounding the pavement for business, insurers are careful not to push too hard. At the same ...

REarming for REinsurance

March 31, 2004

The road to building seamless, hands-off, end-to-end claims processing still is under construction. But with straight-through capability as their distant destination, insurers are choosing a ...

As insurers extend more connectivity to their field staff, they are challenged with how to eliminate vulnerability and secure remote access from various devices and connection methods.By Michael P. Voelker

January 31, 2004

Field adjusters, sales staff and agents, traveling executives. The number of road warriors and home officers demanding access to corporate data and applications continues to ...

With more data than ever being loaded into systems, protecting it has become the law. But to achieve truly effective information security, insurers find they must go beyond regulatory compliance and leverage the partnership of IT and business. By Michael P. Voelker

January 31, 2004

Today, my house has multiple locks on every door, and it has become second nature to turn on the security system every time I leave. ...

With technology spending increasing in some insurance verticals, IT perhaps is glimpsing a bit of light at the end of the cost-reduction tunnel. Still, technology executives need creative strategies and carefully forged alliances to get the approval on new projects.By Michael P. Voelker

December 31, 2003

Cautiously optimistic.Those two words sum up the outlook for technology spending at insurers in 2004. It may not sound like much, but after a long ...

Model Behavior

November 30, 2003

Is convergence dead? Yes and nodepending on how you define it.If you view convergence as mega-merger activity between banks and insurers, which some originally had ...

From managing paper files to Web sites, technology helps insurers perform the heavy lifting that comes with creating, publishing, and using the vast quantities of content they need to get their work done.BY MICHAEL P. VOELKER

October 31, 2003

It can be frustrating to try to stay on top of current technology.The minute you have one term figured out, its meaningchanges, its adopted by ...

Fraud investigators have been using technology to turn the tables on scammersand con artists. From claims to underwriting, heres whats working.BY MICHAEL P. VOELKER

September 30, 2003

The National Insurance Crime Bureau (NICB) attributes$30 billion in insurance losses to property/casualty crime annually; the Coalition Against Insurance Fraud (CAIF)estimates the industry suffers a ...

House Rules

August 31, 2003

While many underwriters prefer to view the decisions they make as more art than science, the underwriting of any line of insurance often can be ...

Master Piece

July 31, 2003

Humans seem to have an insatiable urge to put things together. Sure, inventing the wheel was great, but putting two of them on an axle ...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.