Customer Experience

News, information and commentary about how the insurance industry is responding to the evolving expectations of today’s consumers.

Podcast
Danielle Ling | May 06, 2020
Commentary
Kris Hackney | March 25, 2020
Analysis
Erron Al-Amin | March 05, 2020
Commentary
Rita Iorfida | February 11, 2020
Commentary
Linda Goldstein | January 23, 2020
Profile
Peter van Aartrijk | January 09, 2020

Resources

Revolutionizing Claims Processing: How a Leading Insurer Transformed Water Mitigation Reviews link

CoreLogic

From CoreLogic

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