Customer Experience

Automated SR22 reporting can prevent the many issues auto insurers face when certificates aren't filed according to state regulations.

Darin McCarthy is building a claims team that embraces new technology and the personal touch for claimants.

Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.

It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.

In the next phase of its digitalization efforts, Lloyd's publishes the initial version of its Core Data Record to standardize data.

Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.