Customer Experience

News, information and commentary about how the insurance industry is responding to the evolving expectations of today’s consumers.

Commentary
Priya Merchant | September 11, 2020
Commentary
Priya Merchant | September 02, 2020
Commentary
Mark Breading | September 01, 2020
Best Practices
Zach Weeks | August 27, 2020
Analysis
Karen Furtado | August 27, 2020
News
Danielle Ling | August 26, 2020
Analysis
Jaimie Pickles, Kevin Leslie | August 24, 2020
News
PC360 Staff Writer | August 24, 2020
News
Danielle Ling | August 19, 2020
Commentary
Zviki Ben Ishay | August 13, 2020

Resources

The Future of P&C Insurance: The Race to Contain Costs Amid Rising Catastrophic Losses link

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