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News, information and commentary about how the insurance industry is responding to the evolving expectations of today’s consumers.
A new survey from insured.io indicates today's insurance customers value carrier apps and digital portals.
Jen Martinez of VIU by HUB discusses best practices for humanizing the digital insurance experience.
We revisit a conversation with Bryan Davis of VIU by HUB about what's on the horizon for independent brokers.
Here's how insurance businesses can integrate TikTok into their communications strategy.
Insurance technology news from Marsh McLennan, Christian Brothers Services, Main Street America Insurance and more.
Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.
Around 13% of California homeowners worry about losing coverage, according to real estate site Redfin.
Many claims pain points stem from ineffective communications and a failure to cut through the complexity of the claims process.
The 2018 incident caused several pelvic fractures and premature birth of the infant. The lawsuit alleges defective design, negligence and consumer fraud.
Most auto and homeowners insurers are using AI tools in their marketing efforts to reach new policyholders.