Education & Training

Just as you cannot build a house without a solid foundation, you cannot build a career in claims without learning the fundamentals of claim handling. Stand out from the crowd with the Associate in Claims designation.

We dialed. We e-mailed. We searched the Internet in an all-out effort to compile the essential information for every major claim conference. All in hopes of helping you determine the "must-attend" educational events for 2010.

At the 14th annual P&C Joint Industry Forum, experts talked about how the industry is able to focus on its core business of transferring risk and paying claims amid the economic crisis.

In anticipation of WIND 2010, Claims spoke with Michelle Griffin, executive director of the Windstorm Insurance Network, who talked about what attendees can expect and provided insight about the evolving organization.

Succession planning refers to the need to prepare for the orderly transition of duties in the executive suites of major companies. However, the phrase can also apply to the need to prepare for major demographic shifts in the workplace.

There are a variety of failure modes for automobile tires. The failure mode from under-inflation can be a result of tire penetration by a foreign object.

Some say that claim manuals are essential tools for managing the adjustment of losses. Others view them as dangerous road maps for bad-faith attorneys who magnify any deviation from written protocols.

When the word "vacancy" is spotted on an insurance policy, things get a little more complicated.