Education & Training

As a member of LinkedIn who participates in 44 of the insurance industry forums on a regular basis, I commented last month about a question posed by an agent who was contemplating a career change to claims. Here's my advice.

If enacted, licensing regulations for restoration professionals will likely have widespread implications. At a minimum, they will raise the cost of doing business, with a ripple effect on adjusters and insurance carriers.

"Come again?" That's the thought that ran through my mind when I.I.I. President Dr. Robert Hartwig told a crowd of hundreds that there have been double-digit reductions in claim departments over the last two years.

Claims Magazine and Smith & Brink, P.C. are on the hunt for our 2010 Claim Professional of the Year. Learn how you can nominate a deserving professional.

A complimentary Web seminar titled, "Staking your Claim to Business Process Automation," will be presented Wednesday, March 31, at 1 p.m. EDT

The National Flood Insurance Program will be allowed to expire once again, a victim of a feud between the House and Senate over proposed legislative changes for NFIP.

The deep recession of the last two years will leave scars that will be with the U.S. economy for a decade in the form of unemployment, and those in the P&C insurance industry will be no exception, most notably those in claim adjusting.

A 20-year claims veteran offers a candid discussion of the challenges of balancing quality technical claim handling with customer service.