Education & Training

Employment in the P&C insurance industry declined in September 2010 compared to August, and declined by 2.9 percent compared to September 2009, casting doubt on hopes that industry employment trends were turning around.

How can claim departments avoid communication gaffes? Maybe the best answer is to be proactive in making sure that a variety of systems are in place to keep an eye on all aspects of the department that feed into interaction with customers.

If an adjuster doesn't look hard enough or in the right places, he could end up overpaying a claim by a significant amount. A limited edition sculpture by Lalique, a world-renowned crystal sculpture and glassware designers, provided such a challenge.

Each year, the National Association of Subrogation Professionals disseminates a wealth of vital updates about emerging litigation trends and investigative techniques at its annual conference.

A policy can be reformed if it can be proved that there was a mutual mistake about its terms. In granting reformation based on mutual mistake, a court does not create a new agreement, it only enforces the terms of the policy as the parties intended.

Each issue, Claims CE provides several continuing education-based questions designed to test claim professionals on their knowledge of a particular topic. This month, we take a look at Catastrophes.

With a bit of research and realistic expectations, claim professionals can enter salary negotiations prepared and confident. Consider these five points prior to interviewing or talking to your current employer.

It is helpful to have a basic understanding and general overview of residential roofing assessment. The following will help claim professionals evaluate reported storm damage, and will focus strictly on asphalt composition shingles.