Education & Training

Like school grades or sports statistics, adjusters can be measured on a variety of indictors such as timeliness and customer service, with the ultimate goal being an accurate settlement. But what truly defines perfection for claims organizations?

In a profession in which most of your time is spent on the phone with customers, being prepared for any issue is imperative.

Insurers are always accused of underpaying claims, but what about when they overpay? It is happening, and here is why.

Insurers are always accused of underpaying claims, but what about when they overpay? It is happening, and here is why.

A lot has been said about the impending talent crunch facing the insurance industry. Here are some tips on how to develop programs that foster relationships with college students.

Claims Magazine is twittering every day about breaking news and timely topics — not to mention keeping readers up to date on what’s being posted on propertycasualty360.com.

For property and casualty insurers, projecting compliance issues that might impact the business of insurance in 2011 essentially requires a “regulatory reflection” of the past year.

For property and casualty insurers, projecting compliance issues that might impact the business of insurance in 2011 essentially requires a “regulatory reflection” of the past year.