Deloitte Research begins a series of reports on the results of a survey of auto and homeowners' policyholders, as well as their implications for carriers looking to enhance the customer experience, improve retention and gain market share.
Perhaps the biggest challenge facing an insurance companys enterprise risk manager is how to do the job effectively without being dismissed as a Gloomy Gus by their growth-oriented colleagues.
Industry leaders are proud of the way insurers handled and absorbed 2011s huge catastrophe losses, but what if this level of disaster claims becomes the new normal?
Industry leaders are proud of the way insurers handled and absorbed 2011s huge catastrophe losses, but what if this level of disaster claims becomes the new normal?
Read em and weep, folks! I couldnt help but cringe a bit as I reviewed the P&C industrys consolidated results for the first three quarters of 2011. It was bad news galore. Even the few bits of good news had a negative tinge.
The P&C industry had a rough year in 2011, and the results for the first nine months show that carriers have more to worry about these days than just the threat of more disaster losses.
Would reputational risk be more effectively addressed by insurers if someone within the company was appointed to be directly accountable for the exposure?
The surprise retirement announcement by Rep. Barney Frank, D-Mass., raises questions about the ultimate fate of the regulatory reform law bearing his name, including the provisions impacting insurers.
The surprise retirement announcement by Rep. Barney Frank, D-Mass., raises questions about the ultimate fate of the regulatory reform law bearing his name, including the provisions impacting insurers.