Ensuring you have satisfied customers starts way before the disaster hits.

Blink your eyes these days and it's possible you could miss the latest technological advances. It seems that almost daily there is a new and improved version of a technology or software program that just came out the week before. For insurers, this means a dizzying array of products to...

Anyone who has been in the insurance industry for a while has seen their share of unusual insurance claimsthe kind that make you shake your head in disbelief because you thought that youd seen everything. and yet, here are claimants who think their insurers will be willing to pay for...

Forensic investigation firms can now use drone technology.

Forensic investigation firms can now use drone technology.

Technology addresses parents concerns about teens distracted driving habits.

A look at some of the recent insurance-related legal decisions across the country.

A new type of fraud targets companies with international offices and suppliers.