The times they are a changing and nowhere is that more true than in the insurance industry. Technology is constantly evolving and will significantly impact every aspect of the industry from adjusting to claims management, fraud and subrogation, as well as how new products are developed in the future. That's...

Talk to anyone who worked in New Orleans or the surrounding areas after Hurricane Katrina about their experiences and the reaction from these first-responders is immediate and emotional.

It's a brave new world, as new fuel efficiency standards are forcing vehicle changes that will impact repairs.

Is an employee injured after hours on a business trip covered?

Technology is changing the industry, but insurance adjusting is still a person-to-person business.

Automation issues triggered delays around the globe Wednesday morning.

Legal decisions set many precedents for the insurance industry, but frequently those decisions lag behind what's occurring in the real world. A prime example involves the legalized use of marijuana. Approved for medical use in 23 states and recreational use in a handful, the federal government has yet to legalize...

Forensics investigation firm Donan received its second FAA exemption for the use of unmanned aerial vehicles (UAVs, also known as drones), joining an elite group that includes insurance carriers such as State Farm, USAA and AIG. The exemption applies to its fleet of fixed-wing multi-rotor UAVs, which can be used...