Here's a look at some of the major changes facing the industry in the next few years.

M. Bujan was an executive assistant for Dura Automotive Systems and traveled to Germany for a business retreat and training in June 2008. She stayed in an old castle that had been converted into a hotel, complete with a moat covered by a bridge. While walking across the bridge one...

The times they are a changing and nowhere is that more true than in the insurance industry. Technology is constantly evolving and will significantly impact every aspect of the industry from adjusting to claims management, fraud and subrogation, as well as how new products are developed in the future. That's...

Talk to anyone who worked in New Orleans or the surrounding areas after Hurricane Katrina about their experiences and the reaction from these first-responders is immediate and emotional.

It's a brave new world, as new fuel efficiency standards are forcing vehicle changes that will impact repairs.

Is an employee injured after hours on a business trip covered?

Technology is changing the industry, but insurance adjusting is still a person-to-person business.

Automation issues triggered delays around the globe Wednesday morning.