Investigating a bodily injury claim involves several key elements that will aid in proving liability and damages.

Deceptive medical billing practices are always a challenge, but nowhere is this more evident than in third party bodily injury demands.

How do we get to the bottom of adjudicating claims involving fires? Often, it is the same way that we have done it for decades. We examine facts.

Despite all of the gains, many claims organizations remain hamstrung by inconsistent handling and outcomes. So why is it that with all of the technology at our fingertips, our investigative abilities are often lagging behind where they were a generation ago?

Looking at insurance-loss trends can be quite baffling at times. Perhaps no more so than when trying to figure out why BI severities continue to rise despite frequency declining at a time when the safest cars ever produced are on the nations highways.

Whatever the outcome, Sunday's game will offer lessons claims leaders can apply to their organizations.

Increased gadgetry will make cars more expensive insure, repair, and safeguard from thieves. Will auto policyholders want an OEM LIDAR system, or a knock off from China?

Most resolutions last about 3 weeks. Stick with these to impact your claims organization throughout the year.