Market Insights

Rumors of the death of mainframes have been greatly exaggerated. Nowhere is the power of computing more evident than with these machines. For reliability and ...

Web services has yet to mature fully in the world of information technology, but insurers are finding that getting their machines to talk to each ...

MAKING a profit on small-commercial accounts can seem hard. In our 20 years of consulting in the insurance industry, we've seen many agents and brokers treat small-commercial accounts like the "forgotten stepchild." They are sent to the corner and

Combining elements of workflow, enterprise application integration, document management, and business rules, business process management (BPM) claims to solve old problems in a new way. ...

IT'S 9:25 a.m. Friday. You pick up the phone and dial a company underwriter, thinking, "Maybe I'll get lucky" as you type in the four-digit extension. "You have reached the voice mail of..." No dice. You leave a detailed message, explaining that you

LAWYERS, particularly those practicing at large firms, are highly trained specialists who know their areas of the law inside and out. When it comes to their professional liability insurance, I believe they are best served by agents or brokers who

While some corporate intranets are deluged by local sites that drown internal business users in too much or irrelevant information, other insurance companies know how ...

Excess & surplus lines companies have been a valuable resource for agents and brokers during the hard market. Even as market conditions soften, E&S insurers are likely to continue playing an important role for producers, as admitted carriers