Market Insights

Perhaps no portion of the insurance enterprise today receives as much attention as policy administration. By some estimates, there are as many as 40 policy administration software vendors in the insur

Is your policy administration system a trusty old workhorse, still up to the task after all these years? Or is it a coughing and wheezing jalopy, about to break down, leaving you stranded? The truth i

When the clock strikes midnight on Dec. 31, the collective phalanx of Tallahassee lobbyists and other industry representatives will probably throw back a shot of their favorite cocktail of choice and

Your client calls to tell you he'll be renting a car while vacationing in San Diego next week. He won't buy the coverage the rental company offers if his own policy covers most of his exposures. His brother-in-law told him the rental company coverage

The insurance industry is in the midst of a soft market as we prepare to enter 2008. Carriers need to fine-tune their systems to make the necessary changes called for by market demands. Is your IT dep

An insurer never knows who is trying to reach its customer contact center or from where. Carriers need a combination of existing, improved, and new technology to enhance their contact center performan