Market Insights

When most people think of workers' compensation fraud, they envision an employee filing a claim for a leg injury only to be caught running a marathon a few weeks later. But it is a different type of

From Jan. 1, 2008 through Dec. 29, 2008, the U.S. National Weather Service received more than 13,700 reports of hail sightings and 15,166 reports of high or excessive winds.

As all claim executives know, much of the real work comes long after insurance policies are sold and the brokers' celebratory signing lunches have faded from memory.

It's been said that people love to hate insurance companies. Claim handlers have become so familiar with customer complaints that many feel they are unavoidable. That's not necessarily true, though.

They're not big fraud cases by any means, but that doesn't mean they're not noteworthy.

Headlines across the country are making it clear that consumers are watching their wallets closely, cutting back on discretionary spending and looking for ways to reduce ongoing expenses. The ripple effect is being felt already by agents and brokers