Artificial Intelligence

Generative AI guides insurers through extreme weather events while maximizing policyholders' customer experience.

A greater public awareness is needed about deepfakes and the risks associated with reputational attacks on public and private institutions.

A recent panel of scam-fighting experts detailed the role agents and brokers play in stopping insurance fraud.

Insurers and their partners face challenges when it comes to integrating AI into business processes, Xceedance reports.

The association will continue advocating for pre-disaster mitigation funding and offering state regulators scenario analysis resources.

While AI and ML tools garner interest, their adoption for fraud detection has only increased by around 5% since 2019.

AI won't replace people, but people who use AI will.

Employees are less likely to have anxiety about new procedures or technology advancements when you foster a culture of trust and openness.