Commentary

Independent agencies are a lot smarter than McKinsey gives them credit for.

As insurance professionals, we cannot lose sight of our obligation to ensure the continuity of our respective enterprises and, thereby, the industry as well.

The rental property market has changed, bringing new opportunities for insurance agents.

In life, some say that happiness is a journey, not a destination, but you could easily apply the same philosophy when it comes to the development of mobile apps for insurance.

In a new frontier of claims, no- and low-touch handling will reign supreme. But success will depend upon the triage process, effective use of predictive analytics and other factors.

As wildfires blaze in Yosemite National Park, carriers are adjusting underwriting guidelines for high-risk areas. A Colorado broker looks at changes in his state and what agents need to know in advising clients.