Commentary

Uniquely human skills can be enhanced by leveraging technologies that automate nonessential activities.

Here are five foundational steps that insurance firms should embrace in order to win at branding.

When you provide a digital payment option, you make your life easier, and you make your customers happier.

Evolving for the better: Agents and brokers should be well-versed in these issues to anticipate the industry's future.

New tools are enabling insurers to enhance the profitability of their commercial auto business through risk pre-selection.

To succeed in the metaverse, businesses must consider how they will collect, use and manage data as they enter this uncharted virtual territory.

Insurers must rely on observability practices focused on understanding the state or condition of their apps and systems.

Any businessperson has the ability to stir emotion and create real connections with their customers. Independent insurance agents are no different.