Commentary

Fairness is claims means investigating and paying them in a timely manner.

There have been murmurs about a shift away from the underwriter, with technology driving the change. But underwriters continue to be the backbone of insurance.

There is a growing concern that claims adjusters too commonly deny claims without performing a reasonable investigation of the injury and ignore pertinent information they do have in their possession at the time a denial is issued.

For agents and brokers these days, in order to move forward, there's no looking back. Here are four recommendations for insurers.

The investment and activity related to the InsurTech movement that began about 4-5 years ago show few signs of abating. If anything, the movement is…

Agents and brokers have many opportunities to explain the intricacies of flood insurance to property owners and businesses