Education & Training

Even if one does not fully comprehend the complexities and causes of the current financial crisis, the enormity of the crisis and its impact on confidence in the economy is not lost on anyone.

"Flight risk" is a term that resonates more with bail bondsmen than with claim managers. Nevertheless, flight risk imperils claim operations nowadays.

Even with the company cutbacks in travel expenses in today's poor economic times, employees still have to take some business trips.

Effective claim training is a fundamental driver to overall business success. Even in a lagging economy, it is crucial not to scrimp on educational initiatives.

A recent report from RealtyTrac indicated that one in every 452 U.S. housing units received a foreclosure filing in October, which translates into a 25 percent increase over Oct. 2007.

Property loss is what every homeowner fears. The emotional turmoil that the affected person or family experiences is deeply personal and can cause an extraordinary amount of stress.

Is your claim office green? In former days, calling an adjuster "green" was no compliment. Rather, it suggested a neophyte, an untrained claim professional. When I finished a TPA's adjuster boot camp

It's usually in October that the stock market decides to go haywire. This year, it chose September.