Education & Training

The National Association of Insurance Commissioners has released its annual list of top consumer complaints, and as in recent years, the top three issues reported by consumers were dominated by claim-related issues.

Some of my more conservative readers who have complained about the images I've taken a hammer to in the past will be surprised to note that I read columnists from the other side of the ideological fence.

Spring is a time of growth, renewal, and opportunity, and nowhere is that more true for claim professionals than at the Property Loss Research Bureau/Liability Insurance Research Bureau's (PLRB/LIRB) annual claims conference.

The other week, I was talking with a claim specialist about the freakish weather of recent months and the sure-to-follow influx of claims.

It's been said that people love to hate insurance companies. Claim handlers have become so familiar with customer complaints that many feel they are unavoidable. That's not necessarily true, though.

In late 2008, the trade group formerly known as American Trial Lawyers Association -- now the American Association for Justice (AAJ) -- released its list of the 10 worst insurance companies.

The gift, to be paid over the next four years, represents the largest in the 79-year history of Boston College Law School.

During a time of economic uncertainty, curbing educational expenditures is not even a remote consideration.