Top Claims Technology Stories
Why empathy matters in insurance claims
By Jon ThorntonEmpathy can be a powerful differentiator in the claims experience.
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.
Empathy can be a powerful differentiator in the claims experience.