Articles relating to vehicle claims and how they are reported, trends in auto investigations, auto technology, repairs and auto technology, impact of technology on accidents, industry disruptors, auto salvage and more.
In a study released last month by J.D. Powers and Associates, claim handling was listed as one of the major behaviors exhibited by insurers that directly impacts customer satisfaction and loyalty.
Automakers will be required to inform new-car buyers if an event data recorder has been installed in their vehicles under a new rule issued by the U.S. Department of Transportation's National Highway Traffic Safety Administration.
The Palisades companies, a New Jersey-based group of independent agency companies, was ranked the largest New Jersey auto insurer without one valid consumer complaint in 2005.
If you are injured in an auto accident, there is a one-in-seven chance that the at-fault driver is uninsured, according to a recent Insurance Research Council (IRC) study.
Growing up in the 1950s in a family where many members worked in the insurance industry, I considered insurance to be something quite different from business or finance or a job.
Insure.com, a company that provides insurance information to consumers, and Hagerty Insurance have listed some of the most dangerous foods a driver can eat while driving.