Claims

The typical U.S. driver will pay less for auto insurance in 2007 than in 2006, with the average premium expenditure expected to drop by 0.5 percent.

Analyzing and evaluating the ever-changing face of claim technology is a task that never gets checked off the "to-do" list.

J.D. Power's report, the 2006 Collision Repair Satisfaction Study, illustrates the importance and impact of customer service in the insurance industry.

To paraphrase Clairee, as played by Olympia Dukakis in the movie Steel Magnolias, "It's love -- and our ability to accessorize -- that separates us from the animals."

One claim manager said when he learned for the first time that adjusters in his newly formed national claim operation had to be licensed in 16 (soon to be 17) and comply with continuing-education requirements in seven.

Basile falsely claimed that he was thrown from his bicycle and lost four front teeth after riding over a loose piece of concrete on July 27, 2001. The indictment alleges that Basile did not lose his

Mississippi Attorney General Jim Hood is attempting to leverage recent State Farm claim settlement activity in order to force the hand of other insurers who are facing criticism in the way they

Risk Management Solutions recently released damage estimates for Windstorm Kyrill at $3.8 -6.4 billion in insured losses. According to the BBC, Kyrill claimed 47 lives on Jan. 18, 2007, making the