Best Practices

Snowstorms and hurricanes, thunderstorms and fog. Bad weather is by far the biggest source of flight delays in the U.S

Thanksgiving is a peak time for home cooking fires and congested travel. Share these tips with your insurance customers.

After restoring smoke-damaged textiles, some dangerous residues may still remain.

Sometimes, the best prospects are the ones who, originally, got away.

Recovery results can vary depending on the documentation and evidence available.

Actively contacting clients pre-renewal may be the only effective way to address customer concerns about rate increases.

Run, hide or fight; survival in an active shooter situation depends on taking immediate action.

Careless letter writing plagues adjusters and embarrasses carriers.