It should come as no great surprise that those stick-in-the-mud personal lines insurers are less likely to get excited about the latest software advances than ...

Sometimes a software solution just doesn't work out the way it was supposed to (or at least the way you thought it would). You can ...

It's every company's dream to have more business coming in than it knows what to do with-but it can also become a nightmare. More than ...

If only EDI had been around when they were trying to build the Tower of Babel; translating data from one party to the next would ...

Some say you'll never learn your market value if you stay with a company too long. A recent report from RHI Consulting (www.rhic.com) seems to ...

When a customer has a claim pending and wants to know its status, where does he turn? Does he call the carrier, hoping to find ...

More than the home office building, more than the equipment inside it, and more than the goodwill that your company has built up over the ...

Who among us has not uttered those fateful words: "If you want a job done right, do it yourself"? The question before the jury today ...