As insurance fraud becomes more pervasive and sophisticated, insurers look to AI technology and comprehensive training to mitigate the financial impact of fraudulent claims.

Inventory, communication and billing are three key areas to invest in to speed up the contents claims process while reducing insureds' frustrations.

With more intense hurricanes and larger claims volumes, insurers turn to technology to help them respond faster.

As climate risks evolve, competition intensifies, and the agent population ages, carriers reconsider compliance infrastructure.

Severe weather events are forcing an unprecedented shift in the insurance industry, as the instances of extreme events like, severe convective storms, hurricanes and wildfires gain in frequency and severity.

As Americans face a record-breaking year of severe weather events, the focus turns to building codes and preparedness.

AI is meant to enhance, not replace the knowledge of the claims professional, says Ann Lattimer in this exclusive podcast interview.

A survey finds one-third of claimants are unhappy with their experience — 60% link that dissatisfaction to speed. AI might be the missing link between customer expectations and what you deliver.