As the number of claims filed reaches critical mass for a shrinking claims-handling workforce, insurers are turning to technology to streamline processes and optimize the entire claims management cycle.
As insurance fraud becomes more pervasive and sophisticated, insurers look to AI technology and comprehensive training to mitigate the financial impact of fraudulent claims.
Severe weather events are forcing an unprecedented shift in the insurance industry, as the instances of extreme events like, severe convective storms, hurricanes and wildfires gain in frequency and severity.
A survey finds one-third of claimants are unhappy with their experience — 60% link that dissatisfaction to speed. AI might be the missing link between customer expectations and what you deliver.
Water damage is one of the most common types of insurance claims, with roughly one in every 50 homeowners filing a water damage or freezing claim each year.
Customer expectations are fast evolving as people demand quicker and easier experiences from their insurance carriers. They don't want a quote in hours; they want it in minutes. The moment the customer begins a new interaction, the clock is ticking. Employing technology to meet these rising expectations is a big reason that PropertyCasualty360 named LexisNexis® Risk Solutions one of its inaugural Insurance Innovators for its Telematics OnDemand product.