For adjusters slugging away at their claim files, the computer is a handy tool, but it all comes down to using their brains to do the nine steps of claim adjusting.
I don't remember my economics professor's name from that 1962 class, but I sure remember the textbook, even though I traded it for a different one the next semester: Economics: An Introductory Analysis, by Nobel Prize-winning economist, Paul Samuelson.
The Romans built bridges, temples and viaducts that could still be used thousands of years after construction. In America, our interstate highways built less than 60 years ago are falling apart and city buildings are dilapidated, obsolete and ready to be torn down.