Have you ever picked up a file and scratched your head as to how the adjuster arrived at his or her liability decision? Claims scenarios involving intersection accidents, parking lots, lane changes, slip and falls, or product defects can be fraught with confusion.

Many claims organizations struggle with effective negotiations but these fundamental skills will help achieve accurate outcomes time and again.

Many claims organizations struggle with effective negotiations but these fundamental skills will help achieve accurate outcomes time and again.

The Olympic Dream Team didn't succeed alone. How claims "triathletes" are crucial team players in an organization's success.

The Olympic Dream Team didn't succeed alone. How claims "triathletes" are crucial team players in an organization's success.

Americans are paying a hidden tax to cover litigations costs that are overwhelming both courts and insurers.

Torrence Brown Jr.'s claims show the legal quandary we face in aftermath of tragedy.

Torrence Brown Jr.'s claims show the legal quandary we face in aftermath of tragedy.