Following the tragedy that claimed 26 lives in Newtown, Conn., it is inevitable there will be an onslaught of civil lawsuits against various people and organizations that some may deem culpable for the shooting spree.

Use 2013 as a catalyst to improve your claims organization. Here are 13 simple resolutions to positively impact the bottom line.

Use 2013 as a catalyst to improve your claims organization. Here are 13 simple resolutions to positively impact the bottom line.

Who and what should be held liable for the overwhelming tragedy at Sandy Hook Elementary?

A coach focuses not only on the players but also on the playbook and technology. This also holds true for claims managers.

The key to success in claims negotiation and investigation (especially auto injury cases) is understanding your own position and that of the other party.

Insurance carriers that are not effectively recognizing and assessing comparative negligence could be throwing millions down the drain.

With the proliferation of upcoding, unbundling and other questionable billing practices, it's more important than ever to conduct a thorough medical bill review.