When I entered the insurance industry 47 years ago, my mentors impressed on me the importance of documenting my actions as a representative of my employer. I learned that every task I perform must be recorded or it may as well have not been done.
Insurance agents and brokers are in the business of transacting insurance with insurers on behalf of their clients. Unless they take on a fiduciary responsibility, they're only expected to obtain the insurance requested by the prospect. But after a loss, insureds who incur a loss greater than the limits purchased...
When a suit is filed against an insured, the wording of every liability insurance policy requires the insured to report that suit to the insurer in writing. Most insurers find a notice made orally to the company or the agent sufficient because the agent or broker will convert the oral...
New York and most states recognize policy reasons for the narrow view of an insurance broker's duty to its client. Brokers are not insurers and earn not premium income, but commissions for connecting insurers and insureds.
Insurance departments ascertain that insurance producers, agents and brokers are competent and of good moral character before issuing them licenses to provide insurance products.