Sales & Marketing

It is time to become more accessible, more responsive and more personal with customers. Here's how to do that.

You are your own profit center and need to position your thinking from that regard. Selling and growing is your primary responsibility within the agencyperiod.

Don't be a fool. Make this April the month you seize the checklist. E&O claims analysis has shown conclusively that the regular application of coverage checklists is a key driver of better coverage recommendations, higher sales, increased revenues and lower E&O exposure for the agency.

Innovation means different things to different people, and taking the time to figure that out oftentimes stands in the way of the right way to approach it.

New CCC report highlights the growth opportunities and challenges for insurers.

Just like every person is unique, every community is unique.