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Research
Personalization is critical to a successful customer experience, KPMG finds
By Jayleen R. HeftSeven insurers are among the top 100 companies consumers ranked highest on customer experience delivery in 2018.
Sales & Marketing
News and information for property & casualty insurance agents & brokers on how to sell property & casualty insurance to a wide range of customers, how to compete with disruptors like Lemonade or Metromile, how to upsell existing clients, how to attract new clients, how to broaden the range of insurance products they sell, how to reach specific markets, how to market their agency or brokerage, how to increase brand awareness.
