Agency Technology

Consumer expectations for self-service continue to rise, increasing the minimum bar for insurers.

The ups and downs of using drone technology.

Online insurer expands reach into multiple consumer insurance spaces

Google Compare allows consumers to shop for insurers by price.

Google Compare allows consumers to shop for insurers by price.

It can be hard for insurers to sort the hype from reality when it comes to areas like social media, mobile, analytics, big data, cloud, and digital capabilities.

Coverage depends on the source of any damage as well as the kind of policy you have.

The enactment of the Federal Health Insurance Portability and Accountability Act (HIPAA), coupled with the passage of the Health Information Technology for Economic and Clinical Health Act (HITECH), has transformed how health information is handled and created strict guidelines regarding how much of a patient's medical record can be viewed...