Agency Technology

Independent insurance agents who expect their business to grow and thrive know that having the right technology in place is paramount.

The traditional insurance business model is now being challenged by technological and behavioral change.

Autonomous vehicles are revving up to hit the road, but some consumers still want to test the brakes.

The online data curator Relationship Science has launched a free News & Alerts service to enhance its industry- and business-specific intelligence.

About two-thirds of insurers already use artificial intelligence-based 'virtual assistants,' according to a survey by Accenture Plc.

With the myriad of plans and programs that must be managed, it's easy to see why CRM for insurance is a way to foster improved communication as well as topline and bottom-line growth.

With the myriad of plans and programs that must be managed, it's easy to see why CRM for insurance is a way to foster improved communication as well as topline and bottom-line growth.

New York City communities, hard hit by Superstorm Sandy in 2012, face high costs for flood insurance, affecting the communities' resiliency.