Agency Management

Chris Amrhein questions agencies if their policies and procedures are focused on building trust with clients.

Report finds upper Midwest regions in the U.S. provide better healthcare for children than in other states, particularly South and Southwest.

USPS will default financial obligations unless Congress changes a 2006 law requiring it to pay $5.4 and $5.8 billion into its prepaid retiree health benefits each year.

Berkshire Hathaway now has four internal candidates to eventually replace Warren Buffett as chief executive, two of which come from insurance units.

A hearing has been scheduled by a subcommittee of the House Financial Services Committee for March 9 amid signs legislation reauthorizing the program that passed the House last year will soon be re-introduced.

Reinsurance broker Aon Benfield said its Brussels chief executive officer, Bernard Suys, will retire next month, to be replaced by Jean-François Walhin.