Agency Management

The following realignment of responsibilities will become effective on April 1, 2020.

Scott Jean, the new president of EMC Insurance Companies and successor to the retiring Bruce Kelly, announced the changes.

The Philadelphia, Penn.-based company is led by Kael Coleman and Paul Little.

While women now comprise the majority of the college-educated workforce, many working women still face challenges.

Many of the issues employers should watch this year go beyond workers' compensation and healthcare.

Insurance claims processing is undergoing major changes. USAA's Sean Burgess shares how his insurer is handling an evolving industry.