Agency Management

There are three primary forms of illegitimate claims: bogus claims, double-dipping and embellishment.

An outdated process will finally see significant changes as customers demand a complete and modern digital insurance experience.

Circium's review is designed to raise the benchmark by encouraging airlines and airports to invest in their customers.

A new survey shows optimism remains high among insurance agents and brokers, despite growth declines in 2019.

The Aon and Willis merger will create one of the world's largest brokerages. Why were so many law firms hired, and what issues did they address?

The almost $30 billion transaction combines the world's second- and third-biggest insurance brokerages.